Responsible Gaming

We care about our players and want to ensure that any time spent with us stays fun. Betting should always be within your means and not negatively impacting you either financially or socially.

As an award-winning Responsible Operator, we provide the expertise to guide, advise and keep you playing safe. Follow the links below to discover our tips, tools and support process.

01 keep it fun unibet rg DT

How do I keep it fun?

Be proactive and try to stay aware of your habits. We have handy tracking tools available to help playing responsibly become second nature.

Test your player profile

Answer nine quick questions and we’ll let you know if you may need help to keep your betting fun.


Test your profile

Switch on Reality Check

These notifications pop up regularly with details on how long you’ve been playing, and how much you’ve won, lost and wagered in that time. You can choose whether they appear every 30, 60 or 90 mins.


Go to Reality Check settings

02 limit my play unibet rg DT

How do I limit my play?

We offer a variety of tools to help ensure you only spend the time and money you can afford. Get in touch with one of our friendly support agents if you’d like some help in setting limits.

Deposit Limit

This lets you control how much money you can deposit over a rolling period of 24 hours, 7 days or 30 days. Once you’ve hit your limit, you won’t be able to deposit until your limit resets.

How it works:

If you set a deposit limit of €50 every 7 days and then deposit €50, you won’t be able deposit any further money until the 7 days is up.

Setting a deposit limit is an essential part of managing your play.

Go to Deposit Limit settings

Loss Limit

This lets you control the net amount of money you can lose on a particular product over a day, week or month. Once you’ve hit your limit, you won’t be able to play on that product again until your limit resets.

How it works:

If you set a loss limit of €100 per week on Casino, and then lose €100, you won’t be able to play on Casino again until the week is up. We take into account wins, so if you lose €50 and then win €50, you’ll still have a total of €100 to lose before being limited.

Setting this limit can help you to stop chasing your losses.

Go to Loss Limit settings

Product Block

Love the occasional sports bet but keep getting drawn to the poker tables? This tool lets you block access to a product for 24 hours, 7 days, 1 month, 3 months or 6 months.

How it works:

If you choose to block access to Poker for one week, you won’t be able to play on that product until the block expires.

A product block can help to remove unnecessary temptation.

Go to Product Block settings

03 take a-break unibet rg DT

How do I take a break?

If your betting is having a negative impact and the limits you’ve set are not doing enough to control your play, please block yourself from logging in for as long as you feel necessary.

Self-Exclusion

Our self-exclusion option lets you block access to your account for 24 hours, 7 days, 1 month, 3 months, 6 months or indefinitely.

How it works:

You’ll choose how long you want to exclude for and accept the terms and conditions. Once you’ve confirmed the break, you’ll be logged out of your account and blocked from logging in again until the exclusion period is over.

Go to Self-Exclusion settings

 

If you do decide to take a break, we also recommend you install software to block betting sites:

Gamban

The Gamban anti-gambling software will block both gambling sites and apps on all of your devices. A simple installation will help ensure a hassle-free break from gambling.

Use code kindred2018 to get free access to the software courtesy of Unibet.

https://gamban.com/

04 get help unibet rg DT

Can I get help & support?

We’re always here to support you with any questions or worries you have, and our customer support agents can assist with setting limits or using any of our onsite tools. You can contact us via the Help Centre.

If you or someone you know is affected by problem gambling, we recommend visiting the following trusted sites. They can provide specific help about playing responsibly and advice on how to approach gambling issues.

Gambling Therapy

Gambling Therapy is a global service offering free practical advice and emotional support to anyone affected by problem gambling.

https://www.gamblingtherapy.org/en

Gamblers Anonymous

Gamblers Anonymous is a fellowship of men and women who share their experience with problem gambling with an aim to helping other compulsive gamblers recover.

http://www.gamblersanonymous.org/ga

BeGambleAware

Access free, confidential help by phone or online with BeGambleAware. Learn about how gambling works, check if you or someone you know may have a problem and find tips on how to stay in control.

https://www.begambleaware.org/

QuitGamble.com

QuitGamble.com is an online platform for people with gambling problems and their relatives. You can share experiences and find the support you need to help you stay in control. It's available 24/7 in the mobile app and on desktop.

https://quitgamble.com/

Underage Gambling

To diminish the chance of underage gambling, we ask for identification and documentation if we suspect a customer is under 19.

Although we dedicate a lot of time and resources to ensure there are no minors playing, we feel this prevention works best as a shared responsibility between us and the minor’s parents/guardians.

If you are worried that someone underage is using our site, please contact us via the Help Centre and we’ll take the necessary steps. You can also use an internet filter to reduce the chance of underage gambling in your home:

Net Nanny

The best parental control and web filtering software. Block apps, filter websites, and gain complete visibility and control over your child's online activity.

https://www.netnanny.com/